To return an item for any reason you must contact CPAP Discount Store before returning the item. Only unopened items may be returned within 10 days of purchase date. Any product that has been opened can not be returned. A Return Merchandise Authorization (RMA) number will be needed to assure proper credit. Shipping expenses are not refundable. There is will a 18% processing fee for orders greater than $200 and a 30% processing fee for orders $200 or less charged to any order. The maximum processing fee is $150.00, the minimum processing fee is $30.00
Shipping fees are non refundable.
All equipment on this site including nasal interfaces are prescribed items. The Food and Drug Administration controls the sale of these items. Nasal masks, full face masks, nasal pillows, humidifiers can not be resold because of cross contamination therefore they can not be returned to CPAP Discount Store for credit. All sales of nasal interface supply items are final.
When you begin checkout, you will be given a choice of UPS shippings options.
- Next Day Air Early AM
- Next Day Air
- Next Day Air Saver
- 2nd Day Air
- 3 Day Select
UPS Ground Shipping Map:
• UPS Ground Shipping Map
Shipping to the United States only. CPAP Discount Store ships by UPS United Parcel Service with insurance. If you request USPS United States Postal Service Shipping, the item will not be shipped with insurance. The buyer assumes the responsibility for loss after the package is delivered to USPS.
This policy is part of and enforced with:
1 Legal Notice -Click to read
2 User Agreement -Click to read
Updated: January 2012